Hunimua Ferry Port Infrastructure Development

Abstract

This study aims to analyze the operational performance of services, utilities, and infrastructure development priorities of Hunimua Ferry Port based on Passenger Service Standards. This research uses the Analytic Hierarchy Process (AHP) method with the Expert Choice application. Data collection techniques were carried out by direct observation, documentation studies, and questionnaires. Hunimua Ferry Port operations serve the Hunimua – Waipirit route with an 11.5-mile route. There are 5 ships operating on this route, namely KMP Terubuk, KMP Inelika, KMP Tanjung Koako, KMP Roka Tenda and KMP Dolosi with a weight of 322 GT to 1,148 GT. The analysis parameters consist of berth occupancy ratio (BOR), yard occupancy ratio (YOR), waiting time (WT), approach time (AT), adequate time/berthing time (ET/BT), and tons/gang/hour (T/ G/H). Data analysis was carried out based on service and operational performance with utility indicators. Analytic Hierarchy Process (AHP) with the application of Expert Choice based on analysis parameters resulted in performance achievements. In this case, the BOR parameter performs well, the YOR parameter performs well, the WT parameter performs well, the AT parameter performs low, the ET/BT parameter performs well, and the T/G/H parameter performs low. The results showed that the infrastructure development of the Hunimua Ferry Port still had to be prioritized. In this case, the Ferry Port manager increases the area/field for storing goods and waiting rooms for motorized vehicles before boarding the ship. Infrastructure development also significantly affects loading/unloading activities to increase labor productivity.